Frequently Asked Questions

You can book all our residential control treatment services on our hassle-free and simple online booking system.

For a wasp nest treatment service click here.

For a rodent control treatment visit here.

For a bed bug problem click here.

And if you need to eliminate fleas/biting insects book here.

We understand the need to control and treat any pest problem fast.

We offer 24Hr and 48Hr response time for all our residential services, as well as a 5 day response option for selected services.

Firstly, use our identification guide to check you have spotted a wasp. It is common to mistake a wasp for a bee or a even a hornet with their similar stripped appearances.

Don’t panic if there are wasps passing through your garden – the insects are part of our natural ecosystem. If there are a significant number of wasps in your home or garden there could be a wasp nest nearby. Learn how to discover if there is a wasp nest on your property.

Wasp season is from spring to autumn.

In early spring, queen wasps emerge from hibernation to establish a new colony and build a nest. The colony grows rapidly through to the summer months. In autumn, the colony beings to break down and all remaining wasps and the nest dies towards the end of the year.

A key sign of a wasp nest nearby is the influx of wasps in your house or garden and white ‘tramlines’ of wooden garden furniture

Take a moment to observe the flight path of the wasps; the insects constantly fly back and forth to the nest. For more information about locating a wasp nest, read here.

If you are have a wasp nest on your property, book our wasp nest treatment service. Our treatment is hassle-free and is the most efficient solution to deal with your problem.

All of our operatives evaluate the risks and take a planned approach to address the issue. Our tailored solutions consist of specialist products to quickly destroy any wasp nest.

Our operative will be able to advise you prior to your treatment if the wasp nest needs to be removed for safety reasons.

If you require the treated nest to be taken away please contact us for more information.

In most cases, the wasp nest and colony dies over winter. There is a chance of a younger fertile queen wasp taking over the colony when the existing queen dies. To remove any chance of the nest surviving use our professional wasp nest treatment service.

Another wasp colony may also build their nest in the same area if conditions are preferable, so make sure you take a look at our techniques to deter the insects.

It is essential to avoid wasp problems before it becomes too late. Use our management techniques to prevent wasps from nesting in your house and to control wasp activity.

These include sealing up any cracks in the structure of your house and ways to deter wasps – see here for more tips.

There are many actions you can take against a potential rodent infestation Some preventative measures you can put in place include removing the things that rodents need to survive from your home. This includes food, water, and shelterread more here.

Rats and mice are nocturnal. If you see a rodent during the day, this could indicate a large infestation. 

Our job is to make sure we keep you and your family safe, while treating your rodent issue.  Our bait boxes are tamper-proof and if placed as part of your treatment will be strategically positioned around your home in places they will be undisturbed. 

Some people will mistakenly identify mice in their home as rats, or vice versa. However, rats and mice are different creatures, each of which poses a particular set of risks. You can read about the appearance of each individual pest rodent here. 

Mice and rats can carry a wide array of dangerous diseases. Rodents can contaminate food and various surfaces in your home with their faeces and urine, putting you at risk of contracting these diseases. Some of the infections carried by rats in particular, such as hantavirus, can be lethal. Read more information here. 

The most obvious sign of biting insects in your home are small bites on your body. Bites left from blood-sucking pests can cause swelling and itchiness, and in some cases serious health risks – read more here.  

 If you also notice your pet constantly has an itch this is another warning you may have a problem on your hands.  

Take action and stop an infestation by using our efficient and effective biting insect treatment service.   

Attempting to remove any type of biting insect on your own is difficult. Don’t panic, our professional service is here to solve all your pest issues. We deliver targeted and tailored solutions for your home. Our biting insect treatment services uses a combination of specialist methods to ensure your problem is dealt with – book now.

We have a simple online booking system for you to schedule your initial treatment appointment and make a payment in advance. So, there are no delays on the day of your treatment appointment and our operative can get straight to work.  

We treat infestations in residential properties with up to 4 bedrooms, if you have an infestation in a larger property we will get in touch after you place your booking to provide a quote. 

There are a few steps you need to carry out before our operative delivers a treatment. 

  1. Remove and wash fabric items from the in your house on a hot wash setting. 
  2. Vacuum the entire house to begin removing any pest from your home 
  3. Clear as much floor space as possible, so our operative can thoroughly apply the treatment. 

For more guidance, see here. 

After each treatment appointment you need to vacate the treated room for at least four hours. Avoid vacuuming or thoroughly cleaning your house after the treatment appointment for a minimum of five days. This will allow our treatment control product to take full effect and eliminate all biting insects. Our products also leave a residual to provide further protection against future infestations.  

Bed bugs can hide all over you house – bed frames, skirting boards or behind photo frames on wall. The nocturnal parasites come out at night to feed.  

Initially signs of bed bugs are bites on your body especially on your arms, face and neck. For larger infestation you many notice dark brown spots on your bedding and or insect shells. Read about all the signs here.

It’s imperative to book our bed beg treatment service as soon as possible to prevent bed bugs taking hold of your home. 

Self-treatment of bed bugs is unlikely to be successful, especially as the pests are becoming resistant to a number of products. A professional pest control solution is needed to protect you and your family from bed bugs and their bites.  

Our service is the most efficient and safe way to remove bed bugsThis involves 3 treatment appointmentusing a combination of control methods ensuring every single egg and bed bug is eliminated from your home. You can rest easy using our bed bug treatment solution – book online here.

Once you have identified you have a bed bug problem go online to our hassle-free booking system.  

We treat infestations in residential properties with up to 4 bedrooms, if you have an infestation in a larger property we will get in touch after you place your booking to provide a quote. 

There are a few steps you need to carry out before our operative delivers treatment.  

  1. Remove and wash linen items from the infested bedroom on a hot wash setting. 
  2. Vacuum the room and remember to empty the contents of the vacuum cleaner. 
  3. Move furniture away from the walls of the bedroom and ensure the operative can accesses as much as the floor as possible. 

Please see here for more guidance.

Avoid cleaning the treated bedroom to allow our treatment control product to take full effect. Our advanced products also leave a residual to provide protection against future infestation – read here for more details.