We pride ourselves on providing a professional, friendly, efficient and trusted service whilst recognising that not everyone wants ‘off-the-shelf’ bird or pest control.
Our teams work with you in providing a bespoke service to protect your customer’s site from the dangers that pests present to their business. Don’t forget – all our works are completed to the highest standards and guaranteed from the moment we commence and we never sub-contract work out.
Our service desk is an extension of your department – delivering a friendly, responsive and efficient service to manage your requirements, ensuring we meet SLA’s whether its an ad-hoc job or managing a multi-site annual contract.
We are members of the BPCA (British Pest Control Association) and all our staff are BPCA qualified. We ensure that our locally employed staff have ongoing professional and personal development training. We are fully committed to the BASIS PROMPT scheme and our area managers attend quarterly training days as well as completing ad-hoc training to ensure they are at the top of their game in delivering a service you can rely on.
We have achieved the ISO 9001 quality standard and are accredited with CHAS, Constructionline and SafeContractor.
We not only innovate in our day to day on site operations but in our back office systems as well. We endeavour to make your relationship with us as efficient as possible with the help of the NBC Client Portal.
The Client Portal will issue you with your own unique and secure log-in to view any contracts or work you have with us. If you have multiple sites to manage, you can access the necessary information (site visit data, visits scheduled etc) from the comfort of your own desk, saving both time and cost.