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People

NBC Environment People

John Dickson – Founder & CEO

John has over 25 years’ experience managing the conflict that businesses can face with wildlife, birds and pests, reducing risks for many organisations across the UK.

Since the business was founded in 1993, John has grown the business from strength to strength as we expanded the services provided, developing NBC Environment into a National organisation providing expert services.

John is not only a talented business leader and strategist but also through his understanding of bird behaviours and how to re-model them is also recognized as one of Europe’s most experienced and competent bird and wildlife behavioural experts.

As such he is a leading expert in his field providing consulting services to sectors such as aviation, construction and FM, helping clients successfully manage the adverse effects that can result from conflict with wildlife.

John’s achievements have been recognised with several awards including two from “The Prince of Wales” Trust. Further recognition has been gained through industry experts employing his services for various studies the most notable being that managed by the “Bird Strike Avoidance” Team at DEFRA.

Graham Clarke – Service Director 

Graham joined NBC Environment in July 2010 bringing with him 20 years of senior management experience within enterprise level companies, in team, client and service management disciplines.

Senior Operations Manager saw him managing large virtual teams of Cisco and Nortel certified technicians globally, using technology and processes to create a virtual team of over 200 technical staff. In this post Graham has gained his ITIL V3 Management qualification and headed the Change Board, managing 500+ changes per week throughout the EMEIA territories.

Graham has extensive experience of corporate account management and has highly developed management and strategic partnership skills.

Steve Owen – Operations Director

Steve joined NBC Environment in 2013 bringing with him over 20 years’ experience in the industry. Following a military career during which Steve was deployed to Northern Ireland, Canada and Germany Steve has pursued roles in both Operations and Account Management.

Early in his Environmental and Pest Control career Steve acquired technical skills whilst working for Terminix (Peter Cox) but was swiftly promoted to Sales Manager where he managed a team of 12 surveyors, using man management and customer service skills to drive revenue. Moving from Sales to Operations Steve further developed his financial skills managing branch level P&L and was involved in
re-negotiating existing contracts and high profile account management.

Throughout his career Steve has managed increasingly complex accounts whilst continuing to hone his man management skills coaching staff for improved performance and best practice operations. He brings a mix of operational expertise and account management skills to the role of Operations Director, placing strong emphasis on training, Health and Safety and customer focus to support the business aim.

Richard Henderson – Operations Manager

Since re-joining NBC Environment in April 2018, Richard has been implementing a brand new falconry/bird control training programme for new starters. Richard is committed to developing the skills of our current teams across the country. Working closely with operatives out on the field to ensure that we are not only providing the best possible service to our customers but to continue the development of current staff within bird management and welfare.

Richard has been involved in many large scale projects at NBC including extensive bird mitigation, large proofing and laser install projects across the country.