Wildlife and Environment Operative

Location:
Tunbridge Wells
Type:
40 hours per week

We have a fantastic opportunity to join our rapidly expanding team! 2021 was our best year to date and 2022 promises to be even more exciting for NBC Environment as we further strengthen our position as the go to business for large corporate companies for bird, pest and wildlife management.

The successful candidate will receive great rates of pay as well as excellent training opportunities in order to see our employees be the best that they can be!

Experience preferred but not essential, as training can be provided.

Role

To support the Regional Team Leader to deliver bird, pest, wildlife, and disinfectant services to achieve high levels of customer satisfaction.

The job involves delivery of all aspects of wildlife management including, bird proofing, falconry and pest control working mobile in the area.

NBC Values

Required Attitude

Our Commitment to You

NBC Environment will invest in every employee to ensure that you become the best you can be to deliver expert service and desire that your experience with the company deliver.

This investment will include a commitment to an agreed number of non-fee earning days assigned to the technician (depending upon grade) for training, development and team building purposes. The company will also assign a training mentor to identify skill requirement and assist you with your development within the company.

Staff welfare is a high priority. Monthly audits are carried out with all team leaders where the regional manager will not only assess the performance of the Team Leader but they will also be asked to give their own feedback providing all with a monthly opportunity to document and communicate with management any items that are effecting their performance or wellbeing. These monthly reports are effectively monthly appraisals and give the company an understanding of an individual’s performance against their grade and where that individuals performance exceeds expectations enable the company to consider their promotion enabling staff to have some control on their career path within NBC.

Communication is a challenge for a remote work force which NBC recognise and take steps to address ensuring the whole mobile team for each region meet each month. You will responsible for organising these meetings with your team to share experiences and work together to make the region as good as it can be so that no remote worker is left feeling separate from the company and they can develop friendships. Our people are encouraged to communicate any issues that may be effecting them be it in their private or professional lives and NBC have many channels to assist this such as the “Employee assist program” through Peninsula the “we are listening surveys” and staff welfare committee.

Commendations:

We intend to create an environment where everybody supports each other recognising those who go further to support their colleagues, clients, and the business. Directors, management, team leaders and staff are encouraged to report their own and others exceptional performance or commitment through an online form and a table will be published within the monthly reports to show each regions commitment. These commendations will not only result in a prize for the top performing region but will also be considered in applications for promotion.

Objectives:

Responsibilities:

You will be responsible with the regional team leader for the performance of the region not just financially but in relation to quality and safety. Ensure work is carried out safely and in a way that prevents our operations having an adverse effect on non-target wildlife.

Duties:

Work Requirements:

You are a mobile operative whilst you will be allocated to a branch and given an area you may if the business requires be asked to work outside this area which may for short period’s mean time away from home. This is neither frequent nor normal but may be required during certain periods.

5 days per week variable days and hours. Monday to Friday, 8am to 5pm generally however some weekend or out of hours work may be required.

20 days + public holidays. 10 days to be taken between 1st November and 28th February. We operate a time off in lieu system which can be utilised to provide some flexibility. Additional holiday is provided for longer service.

Remuneration:

All grades are subject to a London Weighting of £ 2000 where applicable

Trainee: £18 000 pa salary plus vehicle, fuel card, mobile phone. A trainee operative may have no relevant experience or only some relevant experience. A trainee would be given an agreed training programme and KPI’s which upon achievement would result in the trainee advancing to grade C operative. Reviews would be held at 3, 6, 9 and 12 months service to assess progress and achievement. Assigned training days – 25 p.a. Overtime at standard rates for Mon – Sat, Double Time Sunday/Bank Holidays

Grade C Operative: OTE £24 000 vehicle, fuel card, mobile phone.

Overtime worked as a result of the operational requirements of the company will be paid at standard rates for Mon – Sat, double time Sunday/bank holidays

An allowance will be paid where technicians are in possession of their own birds and equipment. This will be paid monthly at the agreed rate stated in the employee handbook. Birds must be effective, in good feather and in flying/working condition and be available for work use

Lead Bonus – Any lead passed to NBC which results in work being successfully converted will be credited to the technician. Commission will be paid to the technician at a rate of 5% up to a maximum of £250.

On Call - Out of Hours bonus payments

Annual Profit share Bonus – Operatives who achieve an end of year average of 90% or more will be entitled to a bonus based on the annual net profits of the company.

Any extra hours worked as a result of the operational requirement of the company will be paid as overtime unless the operative requests that it be taken as time off.

Any excess travel time incurred as a result of unforeseen circumstances will be credited to the operative as time owed. Any time owed to the technician can be taken at their request subject to approval by their Team Leader.

Grade B Operative: OTE £26 000 vehicle, fuel card, mobile phone.

Grade A Operative: OTE £28 000+, vehicle, fuel card, mobile phone.

Grade A Operative will also be required to have achieved BPCA level 2 qualification via the online learning module and an average RPM of £400.

Salary: £18,000.00-£28,000.00 per year

Experience: Pest controller: 1 year (Required)

Licence: RSPH Level 2 (Preferred)

Work remotely: No

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