Customer Services Administrator (Rapid Response Operator)

Banham, Norfolk
35 hours per week

NBC has been established for over 25 years and is the largest Falconry related business in Europe, and one of the largest independent pest control businesses in the UK with annual sales of over £5million.

We are a national pest and wildlife control business which is recognised as the industry’s leading bird specialist. We pride ourselves with operating strong ethical values in all our activities. Despite our national reach - we are still a friendly family run business with a passion for wildlife and operate our admin teams out of a beautiful office next to Banham Zoo in rural Norfolk.

Working through local branches we encourage the NBC Community through a company forum and regular training and social events. We value all staff and operate systems to encourage career/personal development and recognise achievement. Everyone has the chance to enjoy their employment and have a secure future.

Banham, Norfolk

Working Hours:
Office hours Monday – Friday (35 hours per week)

Job Purpose:
Working on our service desk, you will be supporting the business with inputting and organising our ‘Rapid Response’ next day works, ensuring all visits are booked and scheduled while providing high quality customer service alongside telephone handling.

Main Responsibilities:

Key Skills/Attributes:


Opportunities for training and development
Performance bonus scheme

28 days Including bank holidays

To apply, please send your CV and covering letter to

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