Customer Services Administrator

Banham, Norfolk
35 hours per week

The award winning, NBC Environment is the UK’s leading wildlife management company, one of several British brands such as Safeguard and Albany owned and operated by Atlanta/USA based Rollins, Inc. which is one of the largest pest control companies in the world servicing more than two million customers in North America, South America, Europe, Asia, Africa, and Australia from more than 700 locations.

This provides security as well as local, national, and global opportunities for our people.

Operating from our offices in a beautifully converted country house next to Banham Zoo in Norfolk our small and friendly administration team have a relaxed journey to work avoiding city traffic and parking fees and the company’s flexibility around working hours, children’s holidays and home working mean our colleagues are able to establish a positive work/life balance.

What you will be doing:

Working together with a small team you will be engaging with clients and your operations colleagues on the telephone and email to accept, process and complete works. It’s a fast paced and exciting environment particularly suited to someone who enjoys talking to people and the satisfaction of solving puzzles.

Main Responsibilities:

What we offer:

A unique opportunity to work in an interesting environment doing an important and satisfying role.

NBC Environment will invest in every employee to ensure that you become the best you can be and desire that your experience with the company delivers you.

Staff welfare is a high priority and we recognise our peoples circumstances can change which can in turn effect their performance. When we employ a candidate we make a commitment, this is the start of a partnership that we hope will be very successful for many years and as such we will seek to support our people where we can with such things as home/office hybrid working, flexible hours, sabbaticals and other support packages.

Who are we looking for?

This is a great opportunity for either someone looking to progress a career in customer service or perhaps someone returning to this type of work following a break. We will coach and support the right applicant, they will be;

How we work:

We are an ethical business with strong values with a culture where individuals differences are respected. We are careful who we admit into our teams however those that are we fully commit to and support to ensure our relationship is long and positive.


Salary - £22,000 plus bonus

Holiday - 20 days plus bank holidays

Other benefits include; Employee assist program, staff bonus scheme, flexible working and hybrid home/office working.



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