Contract Manager - Midlands

40 hours per week

The award winning, NBC Environment is the UK’s leading wildlife management company, one of several British brands such as Safeguard and Albany, owned and operated by USA based Rollins, Inc. They are one of the largest pest control companies in the world servicing more than two million customers in North America, South America, Europe, Asia, Africa, and Australia from more than 700 locations.

The role of a Contract Manager is a senior and highly respected role within our organisation as these talented people keep the flow of work to our operations that ensures our future sustainability.

Although this role is to generate revenue it is not a commission-based sales role. An NBC Contract Manager is a professional consultant, an expert in not only identifying solutions to pest/wildlife issues but also in project management; able to guide the clients and operations teams to a successful project conclusion. As such our people are rewarded on revenue because retention is as important as new business.

The role of the Contract Manager is twofold:

Business Development. To network and develop meaningful long-term relationships with clients that will create opportunities for you to convert to business to enable the company and you to develop unlimited earnings.

Account Management. You will closely manage customers assigned to you to ensure they receive the highest standards of satisfaction achieved through regular engagement with our service and operations teams.

Objectives for the role:


This is not the normal ‘pest surveyor’ role. You are not paid a commission, you are paid on invoiced revenue generated either by your team within your territory or by others outside, as a result of relationships you manage. An NBC Contract Manager’s ability to develop positive relationships with not only our clients to retain and develop business, but also our operations teams, will be a critical success factor to delivering projects safely and profitably.

Key duties will be: 

The Contract Manager will have to:


Key responsibilities for you in your region include the following:


The candidate will ideally have had some, but not necessarily all, of the following experiences before joining:

You should be:

Our Commitment to You

NBC Environment will invest in every employee to ensure that you become the best you can be to deliver expert service through our four-point promise.

We will provide:


NBC Environment are trusted by

Our Accreditations